In this episode of The Mentors Radio, host Dan Hesse talks with Anne Chow, the former CEO of AT&T Business, a $35B global operating unit comprised of 35,000 people. Anne became known for her unique style of leadership which prioritizes people, relationships, trust, and culture as the foundation for growth and success. Her leadership experiences span product management, marketing sales, strategy, customer service, operations, network engineering and more. Anne was named to Fortune’s Most Powerful Women in Business twice, Forbes inaugural CEO Next List of Leaders and is a best-selling co-author of The Leader’s Guide to Unconscious Bias.
Everyone harbors unconscious biases which reduce team effectiveness, that’s why leaders—at ALL levels, from entrepreneur, to small business owner, to manager and middle managers, to CEOs, even to nonprofits, volunteer leaders, parents and individuals—must reflect and discover their own biases in order to help their team members discover and mitigate theirs. In this episode Dan and Anne discuss how bias stands in the way of team performance and how to overcome it.
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